frequently asked questions
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General questions
SeedPhrase Recovery is a specialized service that helps individuals and businesses regain access to their cryptocurrency wallets by recovering lost or missing seed phrases. Our team of experts uses advanced techniques and secure methods to ensure a high success rate.
Our recovery process involves an initial assessment to determine the feasibility of recovery, followed by a detailed evaluation where we use state-of-the-art technology to recover the missing seed phrases. Once recovered, we verify the accuracy of the seed phrase and securely hand it over to you.
We support a wide range of popular wallets, including Trust Wallet, MetaMask, Ledger, Trezor, Coinbase Wallet, Exodus, and more. If your wallet is not listed, please contact us to verify compatibility.
A seed phrase, also known as a recovery phrase or mnemonic phrase, is a set of words that stores all the information needed to recover a cryptocurrency wallet. It acts as a backup and is crucial for accessing your digital assets.
Our 'No Recovery, No Fee' policy means that you do not pay anything unless we successfully recover your seed phrase. This ensures that you only incur costs when we deliver results.
Technical and Security
We prioritize your privacy and security. All data is encrypted and handled with the utmost care. We use advanced encryption methods and secure protocols to protect your information throughout the recovery process.
If we are unable to recover your seed phrase, you do not pay any fees. Our 'No Recovery, No Fee' policy ensures that you only pay for successful recoveries.
Yes, we can handle cases where the positions of the missing words are unknown. However, the complexity and time required for recovery may increase.
The duration of the recovery process varies depending on the complexity of the case. Recovering a single missing word typically takes less than a minute, while more complex cases, such as two missing words with unknown positions, can take up to 10 days.
Yes, we keep a record of the recovery request and the IP address used during submission to ensure transparency and security. This information is handled with strict confidentiality.
Customer Support and Policies
You can contact us through our online contact form or by sending us an email at support@seedphrase-recovery.co.uk Our team will respond promptly to provide the assistance you need.
You need to provide your name, email, wallet provider, number of missing words, known positions of missing words (if applicable), approximate value of assets, date when words were lost, description of how the words were lost, and any recovery methods already tried.
No, there are no hidden fees or charges. We provide a clear, no-obligation quote after our initial assessment, and you only pay if we successfully recover your seed phrase.
Yes, we offer our recovery services to clients globally. Our team is equipped to handle recovery requests from various countries and provide the necessary support.